Used PC's can be a great bargain for the smart shopper. No matter who you decide to buy from or where you have your PC repaired, here are some tips to keep it from being one of those nightmare experiences you hear about -- or have to endure yourself.
How to shop for a used computer or schedule repair:
1. My advice is to choose a verifiable IT Certified PC technician. Beware of "fake" certs & so-called techs with no formal certifications, training or education. Years of experience & education are great -- I've got plenty. IT Certifications to back them up are even better. CompTIA A+ and Network+ certification tests cover intense material and show that the tech has enough drive and knowledge to take and pass them. Just as our family has our autos serviced by a certified mechanic & plumbing work done by a licensed plumber etc., I recommend the same for any computer you purchase or have serviced. Better safe now than sorry later!
2. Always go to the seller or tech's physical location. You need to see where he or she is located so that if you have a problem, you have a physical location to return to. If you purchase in a parking lot, chances are you won't be able to find them again if there is a problem.
3. Try before you buy the PC. Just like buying a car, you need to test drive the PC, so to speak. Beware of a seller who has no internet connection! If you are buying the PC to surf, you need to test it on the internet before purchasing. You will save yourself a lot of headaches later by doing this. By opening the browser, you check for problems in Chrome or Firefox . If there are errors or the browser will not function properly, it may mean there are bigger problems with the PC that could mean it is less than functional. For repairs, you need to be able to try your PC out before you pay or leave the location after service.
4. Ask about what kind of warranty is offered for the PC and/or repair. Is it in writing? Note the response you get. The PC's I sell & repair come with a 1/ 2 Year (New) or 90-day( refurbished) written hardware warranty. If the seller/tech stands behind what they sell, you'll have a better chance of having a positive experience, now and in the future. Do they offer written terms & conditions at the time of repair drop off or sale? Policies in writing give you an idea of how to handle problems & what you can expect. Plus, it is just the professional thing to do for the customer. They do appreciate it & feel assured with their purchase or service.
5. If you have questions, or have some special application you need, feel free to ask! If you do not speak up at the time of sale or after repair, it's harder to bring the issue up after the fact. Don't be afraid to ask any questions to set your mind at ease. You need friendly, personable, and reachable people in case of a problem after the sale or repair.
There are some great sellers of used equipment out there, I network with a bunch of wonderful people. Just ask questions, test drive the PC, and make sure you have an avenue to resolve problems if they happen to occur.
Happy bargain hunting!
Keith - Jets PC Jets PC in San Antonio